我花了一些时间优化在低带宽和长延迟网络(例如卫星、远程、离岸)上运行的客户端/服务器业务系统,并能够通过相当可重复的过程实现一些显著的性能改进。
Measure: Start by understanding the network's underlying capacity and topology. Talking to the relevant networking people in the business, and make use of basic tools such as ping and traceroute to establish (at a minimum) the network latency from each client location, during typical operational periods. Next, take accurate time measurements of specific end user functions that display the problematic symptoms. Record all of these measurements, along with their locations, dates and times. Consider building end-user "network performance testing" functionality into your client application, allowing your power users to participate in the process of improvement; empowering them like this can have a huge psychological impact when you're dealing with users frustrated by a poorly performing system.
Analyze: Using any and all logging methods available to establish exactly what data is being transmitted and received during the execution of the affected operations. Ideally, your application can capture data transmitted and received by both the client and the server. If these include timestamps as well, even better. If sufficient logging isn't available (e.g. closed system, or inability to deploy modifications into a production environment), use a network sniffer and make sure you really understand what's going on at the network level.
Cache: Look for cases where static or infrequently changed data is being transmitted repetitively and consider an appropriate caching strategy. Typical examples include "pick list" values or other "reference entities", which can be surprisingly large in some business applications. In many cases, users can accept that they must restart or refresh the application to update infrequently updated data, especially if it can shave significant time from the display of commonly used user interface elements. Make sure you understand the real behaviour of the caching elements already deployed - many common caching methods (e.g. HTTP ETag) still require a network round-trip to ensure consistency, and where network latency is expensive, you may be able to avoid it altogether with a different caching approach.
Parallelise: Look for sequential transactions that don't logically need to be issued strictly sequentially, and rework the system to issue them in parallel. I dealt with one case where an end-to-end request had an inherent network delay of ~2s, which was not a problem for a single transaction, but when 6 sequential 2s round trips were required before the user regained control of the client application, it became a huge source of frustration. Discovering that these transactions were in fact independent allowed them to be executed in parallel, reducing the end-user delay to very close to the cost of a single round trip.
Combine: Where sequential requests must be executed sequentially, look for opportunities to combine them into a single more comprehensive request. Typical examples include creation of new entities, followed by requests to relate those entities to other existing entities.
Compress: Look for opportunities to leverage compression of the payload, either by replacing a textual form with a binary one, or using actual compression technology. Many modern (i.e. within a decade) technology stacks support this almost transparently, so make sure it's configured. I have often been surprised by the significant impact of compression where it seemed clear that the problem was fundamentally latency rather than bandwidth, discovering after the fact that it allowed the transaction to fit within a single packet or otherwise avoid packet loss and therefore have an outsize impact on performance.
Repeat: Go back to the beginning and re-measure your operations (at the same locations and times) with the improvements in place, record and report your results. As with all optimisation, some problems may have been solved exposing others that now dominate.
In the steps above, I focus on the application related optimisation process, but of course you must ensure the underlying network itself is configured in the most efficient manner to support your application too. Engage the networking specialists in the business and determine if they're able to apply capacity improvements, QoS, network compression, or other techniques to address the problem. Usually, they will not understand your application's needs, so it's important that you're equipped (after the Analyse step) to discuss it with them, and also to make the business case for any costs you're going to be asking them to incur. I've encountered cases where erroneous network configuration caused the applications data to be transmitted over a slow satellite link rather than an overland link, simply because it was using a TCP port that was not "well known" by the networking specialists; obviously rectifying a problem like this can have a dramatic impact on performance, with no software code or configuration changes necessary at all.